The fastest way to reach us is by email. We read every message ourselves and we aim to reply within one working day.

Email us

info@vapora.uk

For order queries, please include your order number so we can find your order straight away. For product questions, tell us which product you are looking at and what you use now, and we will point you to the right option.

Before you email

Many common questions are answered faster on these pages:

Our FAQs cover legality, delivery, returns and nicotine strengths.
Our Shipping and Delivery page explains costs, timescales and the age check on delivery.
Our Refund and Returns Policy explains cancellations, faulty items and how refunds are made.
Our guides and advice help you choose a kit and use it well.

Age notice

We can only discuss and sell our products to adults aged 18 and over.